Delivery and returns
Tracked delivery and easy returns.
Delivery
Orders are packed within 1 to 2 working days and received within 2-5 business days from point of purchase unless delays are otherwise advised.
| Destination | Delivered by | Expected arrival | Cost |
|---|---|---|---|
| United Kingdom | DPD | 2-5 business days | £3.50 for orders up to £25 Free for all orders over £25 |
For any questions regarding delivery please contact hello@fizzii.com
At the moment we deliver to the UK, and we are working on expanding this. If you live somewhere else, contact us with your location and our team will see what we can do.
Returns
Unopened products can be returned within 7 days of delivery. Damaged or wrong item? Email us a photo within 48 hours and we will replace it.
Refunds
Approved refunds go back to your original payment method within 5 to 10 working days.
Quick answers
How long does delivery take?
Usually 2 to 5 business days, and delivery is free over £25.
Are Fizzii products vegan and cruelty free?
Yes, all of them are vegan friendly, cruelty free, dermatologically tested and paraben free.
Is payment secure?
Yes. Card payments are handled by Stripe, so we never see your card details.
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